Frequently Asked Questions
Find answers to common questions about our curated collections
How do I know which size to order?
Each product page features a detailed size guide. Since we curate from various designers, we recommend checking the specific measurements provided for each garment.
Are the items authentic?
Absolutely. Authenticity is the cornerstone of The Archive. Every piece in our collection undergoes a rigorous multi-point inspection by our in-house experts.
Do you restock sold-out items?
Many of our pieces are limited edition or archival finds. While we occasionally restock core essentials, most seasonal items will not return once sold out.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
How should I care for my garments?
Care instructions are located on the internal labels of each garment. For high-end fabrics, we generally recommend professional dry cleaning to maintain the item's integrity.
Do you offer international shipping?
Yes, The Archive ships to over 50 countries worldwide. Shipping costs and delivery windows vary by destination.